Legal notice
Last updated: 24 June 2026
This Legal Notice provides information about the owner and operator of the Holy Water Supply Co. website.
1. Website operator
This website is operated by:
Legal company name: SYNCLAB LTD
Trading name: Holy Water Supply Co.
Company number: 17213434
Place of registration: England and Wales
Registered office:
128 City Road
London
United Kingdom
EC1V 2NX
Email: contact@holywatersupply.com
Telephone and WhatsApp: +62 851-9042-2874
SYNCLAB LTD is a private company limited by shares.
2. Website address
Website: https://holywatersupply.com
Where a different domain is used, this Legal Notice applies to any website, online store or digital service operated by SYNCLAB LTD under the Holy Water Supply Co. trading name.
3. Ecommerce platform and hosting
This online store is operated using the Shopify ecommerce platform.
Shopify provides website hosting, checkout, order-management, security and related ecommerce infrastructure.
Shopify may process personal information in accordance with its own privacy documentation and its agreements with merchants and service providers.
4. Contact information
For general enquiries, product information, documentation questions or order support, contact:
Email: contact@holywatersupply.com
Telephone and WhatsApp: +62 851-9042-2874
Support hours: Monday to Friday, 09:00–17:00 UK time, excluding UK public holidays.
Please include your order number when contacting us about an existing order.
5. Nature of the products
Products displayed or supplied through this website are intended exclusively for legitimate laboratory, analytical and scientific research.
They are:
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For laboratory research use only
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Not for human consumption
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Not for veterinary consumption
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Not intended for self-administration
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Not intended for diagnostic, therapeutic or clinical use
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Not intended to diagnose, treat, cure or prevent disease
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Not sold as medicines, foods, dietary supplements or cosmetics
Customers are responsible for ensuring that their purchase, possession, importation, storage, handling and intended use comply with all applicable laws and professional requirements.
6. No medical or professional advice
Information published on this website is provided for general product, commercial and laboratory-research information only.
Nothing on this website constitutes:
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Medical advice
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Pharmaceutical advice
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Veterinary advice
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Clinical guidance
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Diagnostic advice
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Treatment recommendations
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Dosage or administration instructions
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Legal, tax or regulatory advice
Customers should obtain independent professional advice where appropriate.
7. Product information and documentation
We aim to present product descriptions, specifications, formats, quantities, availability and documentation status accurately.
However:
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Product information may be updated
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Packaging and presentation may vary
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Availability may change
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Analytical information may vary by product and batch
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Certificates or supporting documentation may not be available for every product or batch
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General purity statements must not be interpreted as guarantees for an individual batch
Where a specific document, specification or batch result is essential, contact us before placing an order.
8. Prices and availability
Prices, availability, shipping costs and applicable charges are displayed on the website or communicated before payment.
We reserve the right to correct:
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Typographical errors
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Pricing errors
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Product-description errors
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Stock inaccuracies
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Technical display errors
Submitting an order does not guarantee acceptance. Orders may be reviewed before payment or fulfilment.
9. Payment process
Some orders may be submitted without immediate payment.
Where applicable:
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The customer submits an order.
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The order is reviewed.
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A secure payment link is sent to the email address supplied at checkout.
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Processing begins after payment has cleared and the order has been accepted.
Customers should verify that their email address is accurate and check their spam or junk folder.
10. Intellectual property
Unless otherwise stated, the content of this website is owned by or licensed to SYNCLAB LTD.
This includes:
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The Holy Water Supply Co. name and branding
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Logos
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Website design
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Written content
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Product descriptions
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Graphics
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Photographs
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Icons
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Layouts
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Downloadable materials
Website content may not be copied, reproduced, modified, republished, distributed, scraped or commercially exploited without prior written permission, except where permitted by law.
Use of our branding does not imply approval, sponsorship, certification, partnership or endorsement.
11. Accuracy and website availability
We take reasonable steps to maintain accurate and current information.
However, we do not guarantee that the website will always be:
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Free from errors
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Complete
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Continuously available
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Uninterrupted
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Compatible with every browser or device
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Free from temporary technical issues
We may update, suspend or remove website content and functionality when reasonably necessary.
Nothing in this section excludes rights or liabilities that cannot lawfully be excluded.
12. External links
This website may contain links to websites or services operated by third parties.
These links are provided for convenience or information. We do not control and are not responsible for:
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Third-party content
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Privacy practices
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Security
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Availability
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Products or services
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Statements or representations
Customers should review the terms and privacy policies of third-party websites before using them.
13. Liability
Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful, including liability for:
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Death or personal injury caused by negligence
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Fraud or fraudulent misrepresentation
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Breach of statutory consumer rights
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Any other liability that cannot lawfully be excluded
Subject to applicable law, SYNCLAB LTD is not responsible for loss caused by:
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Unlawful or unauthorised product use
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Human or veterinary administration
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Failure to follow storage or handling requirements
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Customer-supplied incorrect information
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Unsupported reliance on general website content
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Third-party websites or services
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Events outside our reasonable control
Additional limitations are described in our Terms of Service.
14. Privacy and cookies
Our collection and use of personal information are explained in our Privacy Policy.
Our use of cookies and similar technologies is explained through our cookie banner, privacy settings and applicable cookie information.
Customers may manage non-essential cookie preferences through the privacy controls available on the website.
15. Policies
Use of this website and purchases made through it are also governed by our:
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Terms of Service
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Privacy Policy
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Shipping Policy
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Returns and Refund Policy
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Research Use Notice
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Cookie Policy, where applicable
These policies are available through the website footer.
16. Complaints
To submit a complaint, email:
Please include:
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Your full name
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Order number, where applicable
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A description of the issue
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Relevant photographs or documents
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The outcome you are requesting
We will review complaints and respond within a reasonable period.
17. Governing law
This Legal Notice and use of this website are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any mandatory right a consumer may have to bring proceedings in another part of the United Kingdom or in their country of residence.
18. Changes to this notice
We may update this Legal Notice to reflect changes to:
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Our business information
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Website operation
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Applicable law
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Our services
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Our contact details
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Our policies
The current version will be published on this page with an updated revision date.
19. Contact
SYNCLAB LTD
Trading as Holy Water Supply Co.
Company number: 17213434
Registered in England and Wales
128 City Road
London
United Kingdom
EC1V 2NX
Email: contact@holywatersupply.com
Telephone and WhatsApp: +62 851-9042-2874